Customer Service 2009-01-21

       Fibrlink makes every effort to provide quality services for customers, and we take it a principle to improve the quality of products and services.

       “Putting customer first” is the motto of Fibrlink. All the activities of Fibrlink are aimed to serve the customers and satisfy the actual needs of them. Fibrlink has a 7*24 customer service center, and we provide a whole package of services including pre-sale consultation, free training, after-sale service and technical support based on our customer relation management measures.

       ◆ Complaint Hotline

       Tel: (86-10) 51961004

       ◆ Communications Operation

       Tel: (86-10) 5196 1139/1012 ;800 810 5690

       ◆ IT Application

       Tel: (86-10) 5196 1160

      ◆ PLC Family Broadband Internet Access

        Tel: (86-10) 5196 1000

       ◆ AMR

        Tel: (86-10) 5196 1080/1199

       ◆ Distance Training

       Tel: (86-10) 5196 1088/1156/1282

       ◆ Emergency Communications System

       Tel: (86-10) 5196 1160

       ◆ Rt-Monitoring System for Production

       Tel: (86-10) 5196 1168

       ◆ Visualized Power Grid

       Tel: (86-10) 5196 1095